Privacy Policy

We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you use valorynethira's financial analysis platform.

Last Updated: January 15, 2025

Information We Collect

When you use valorynethira's financial analysis platform, we collect several types of information to provide you with our services and improve your experience. This includes information you provide directly and data we gather automatically.

Personal Information You Provide

Contact details including your name, email address, and phone number when you register or contact us
Business information such as company name, role, and industry sector
Account credentials and security information
Payment and billing information for subscription services
Communications you send to us, including support requests and feedback
Information you provide when participating in surveys or promotional activities

Automatically Collected Information

Our platform automatically collects certain information about your device and how you interact with our services. This technical data helps us maintain security, improve performance, and understand how our platform is being used.

Device information including IP address, browser type, and operating system
Usage data such as pages viewed, time spent on platform, and feature interactions
Session information including login times and platform navigation patterns
Technical data like screen resolution, cookies, and local storage preferences

Financial Data Processing

As a financial analysis platform, we process business financial information you upload or input for analysis purposes. This may include financial statements, transaction data, and other business metrics. We never store raw financial data permanently - analysis occurs in secure, encrypted sessions and data is purged according to your retention preferences.

How We Use Your Information

We use the information we collect for specific, legitimate business purposes that directly relate to providing and improving our financial analysis services. Every use of your data serves a clear purpose in delivering value to you as our user.

Primary Service Delivery

Your information enables us to provide accurate financial analysis, maintain your account security, process your transactions, and deliver the core functionality of our platform.

Providing financial analysis tools and generating custom reports based on your data
Maintaining and securing your account, including authentication and fraud prevention
Processing payments and managing your subscription or service agreements
Communicating with you about your account, service updates, and important notices
Providing customer support and responding to your inquiries or technical issues
Improving our platform based on usage patterns and user feedback
Conducting research and analysis to enhance our financial analysis algorithms
Complying with legal obligations and regulatory requirements in the financial services sector

Marketing Communications

We may send you information about new features, industry insights, or educational content related to financial analysis. You can opt out of marketing communications at any time through your account settings or by using the unsubscribe link in any email we send you.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, there are specific circumstances where we may share your information with trusted partners or as required by law. These sharing practices are limited and always serve legitimate business or legal purposes.

Service Providers and Partners

We work with carefully selected service providers who help us deliver our platform and services. These partners are bound by strict confidentiality agreements and data protection requirements.

Cloud hosting providers for secure data storage and platform operations
Payment processors for handling subscription billing and transactions
Customer support platforms for managing inquiries and technical assistance
Analytics services to understand platform usage and improve user experience
Security services for fraud prevention and platform protection

Legal Requirements

We may disclose your information when required by law, legal process, or government request. This includes situations where disclosure is necessary to protect our rights, your safety, or the security of our platform.

Business Transfers

If valorynethira undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you of any such change and ensure your data continues to be protected under this privacy policy.

Your Rights and Choices

Under UK data protection law, including the UK GDPR, you have several rights regarding your personal information. We're committed to helping you exercise these rights and maintaining control over your data.

Access Your Data

Request a copy of the personal information we hold about you, including details about how we use it and who we share it with.

Correct Your Information

Update or correct any inaccurate or incomplete personal information in your account or our records.

Delete Your Data

Request deletion of your personal information, subject to certain legal and contractual obligations.

Restrict Processing

Limit how we use your information in specific circumstances while maintaining your account access.

Data Portability

Receive your personal information in a structured format that you can transfer to another service provider.

Object to Processing

Object to certain uses of your information, particularly for marketing purposes or automated decision-making.

How to Exercise Your Rights

To make any requests regarding your personal information or to exercise your data protection rights, please contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Security and Protection

Protecting your information is fundamental to our operations. We implement comprehensive security measures designed to safeguard your personal and financial data against unauthorized access, alteration, disclosure, or destruction.

Technical Security Measures

End-to-end encryption for all data transmission and storage
Multi-factor authentication for account access and sensitive operations
Regular security audits and vulnerability assessments
Secure cloud infrastructure with redundant backup systems
Access controls limiting employee access to necessary information only
Automated monitoring systems for detecting unusual activity or security threats

Operational Security Practices

Beyond technical measures, we maintain strict operational procedures to ensure data security. Our team receives regular training on data protection best practices, and we conduct regular reviews of our security policies and procedures.

Data Breach Response

In the unlikely event of a data breach, we have established procedures to contain the incident, assess its scope, and notify affected users and relevant authorities within 72 hours as required by UK law.

Data Retention and International Transfers

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Our data retention practices are designed to balance your privacy interests with our legitimate business needs and legal obligations.

Retention Periods

Account information: Retained while your account is active and for 7 years after account closure for financial record-keeping requirements
Financial analysis data: Processed in secure sessions and purged according to your specified retention settings (ranging from immediate deletion to 2 years)
Communication records: Maintained for 3 years to support ongoing customer service and legal compliance
Usage and technical data: Retained for 18 months for platform improvement and security monitoring
Marketing preferences: Kept until you withdraw consent or request deletion

International Data Transfers

While valorynethira operates primarily within the UK, some of our service providers may be located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses approved by the UK Information Commissioner's Office
Transfers to countries with adequate data protection levels as determined by UK authorities
Additional security measures and binding corporate rules for multinational service providers

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how you use our services. You have control over most of these technologies through your browser settings.

Types of Cookies We Use

Essential Cookies: Required for basic platform functionality, security, and user authentication
Performance Cookies: Help us understand how visitors interact with our platform by collecting anonymous usage statistics
Functionality Cookies: Remember your preferences and settings to provide a personalized experience
Analytics Cookies: Allow us to measure platform performance and improve user experience

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie consent manager. Note that disabling certain cookies may affect platform functionality and your user experience.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of any material changes through your registered email address and by posting the updated policy on our platform.

How We Communicate Changes

For significant changes that affect how we collect, use, or share your personal information, we'll provide at least 30 days' notice before the changes take effect. You'll have the opportunity to review the updated policy and make any necessary adjustments to your account settings or preferences.

Continued Use Agreement

By continuing to use valorynethira's platform after any privacy policy updates become effective, you acknowledge that you've read and agree to the revised terms. If you don't agree with the changes, you may close your account or contact us to discuss your concerns.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your data protection rights, or need to report a privacy concern, please contact us using any of the following methods: Email: info@valorynethira.com Phone: +441162601981 Address: 10 Kedeston Ct, Sutton SM1 3JG, United Kingdom

We're committed to addressing your privacy questions promptly and thoroughly. Our team will respond to your inquiry within 5 business days and work with you to resolve any concerns about how we handle your personal information.